If you ask, banks MUST stop charging you overdraft fees on
debit card transactions and ATM withdrawals. Instead, they will decline
transactions that would overdraw your account, at no cost to you. Though they are
not required to opt you out of overdraft for checks and online bill payments,
you can ask them to do so. This will protect you from reordering by limiting
your exposure to overdraft fees altogether.
If you’re not satisfied with your bank’s response, you might
consider moving your checking account to a new financial institution. You
should question a prospective new bank or credit union thoroughly so you can
avoid other unfair practices. See our Keep Your Balance. for guidance on what to ask a prospective
new bank or credit union.
3. Tell us what
Your story helps us track banking practices so we know
whether things are getting better or need more stamping out. We won’t share
your story without your permission, but please consider giving it to us. If there
is a public outcry about high-to-low reordering and other abusive overdraft
practices, the banks are more likely to stop doing it. Some already have. Share Your Story.
Take Our Survey
Banks and credit unions should not reorder checking account transactions from highest to lowest when subtracting charges each day.
Center for Responsible Lending | 302 West Main Street, Durham, NC 27701 | (919) 313-8500 District of Columbia Office | 910 17th Street NW Suite 500, Washington, DC 20006 | (202) 349-1850 California Office | 1330 Broadway Suite 604, Oakland, CA 94612 | (510) 379-5500